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Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A popup will open. It comprises in-depth info about all the operations that you can carry out on that particular page. Each popup appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive array of educational videos describing how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you searching for, have a gaze at our extensive FAQ database, which contains questions asked by actual people and offers practical solutions. We periodically update our Frequently Asked Questions section with new questions & answers in order to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can get in touch with our excellent team of support engineers available 24/7/365 and ready to assist you with any question. Each support ticket you open will be responded to within 60 minutes (the average support ticket response time is just twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 74632

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com